Author Topic: Forum access problems  (Read 595 times)

Offline John@PC

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Re: Forum access problems
« Reply #15 on: September 03, 2014, 03:44:59 PM »
Ok, we may be closing in on the problem(s).  I got this email from one of my customers:
Quote
Just figured it out - you have to use a pop or imap mail account -
gmail and yahoo etc do not work.  So, I just set up an account.
Thanks again John. M
Now I don't know much about pop or imap but I did notice that if you look at the most recently joined members none have gmail or yahoo accounts.  Now I'm like HKJ and registered over a year ago with a gmail account with no problem.  I wonder if there was a server move or something that triggered the problem (no techie am I  :().  I know our webmaster is located in Qatar now, not that that has anything to do with it.  I've got an email back to Michael so maybe he can give more detail.  I've also contacted two others that reported problems, so Helen and Judy if your still out there hopefully we can get this fixed.   Still would be nice to have a little more help from the "top".


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Online awakephd

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Re: Forum access problems
« Reply #16 on: September 03, 2014, 06:46:12 PM »
Could be a change in gmail; could also be a change in the software that runs the forum. However, there is another possibility -- some time back, the organization for which I work found itself unable to send any emails to gmail and hotmail accounts. The problem was that a virus caused spam to be sent from our IP addresses, which then caused us to be blacklisted by gmail and hotmail. It took quite a while to get off the black list.

Online DiggingDogFarm

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Re: Forum access problems
« Reply #17 on: October 16, 2014, 07:02:26 AM »
The better half is unable to register here.....no confirmation email.
No problems registering at other forums.

???

 :(

Offline John@PC

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Re: Forum access problems
« Reply #18 on: October 17, 2014, 08:07:49 PM »
Apparently the root problem hasn't been resolved yet by the webmaster.  My guess is your "better half" has a gmail, yahoo, aol, etc address.  If so you may want to try going through a different email supplier.  I wanted to try to find out what was a good "alternative" but I got a hand slap and gave up.  If you do find a solution please let everyone know because I wouldn't be surprised if there are a bunch of others out there who "want to get in" but can't.