Fritz you've had a good experience with Glengarry? I thought about that company and I saw a little disclaimer on their website that stated they would not be responsible for any damage or lost items during shipping. This kind of turned me off a bit, so I sent an email asking if this happens often enough to warrant that disclaimer. No response so I buy my stuff mostly from MakeCheese.ca, they are in Alberta. They're a smaller company but has new management and she is wonderful at responding to questions. Whatever I can't find at MakeCheese, then I go to New England. Actually I did take advantage of the Labour Day weekend 5% off this month to buy those heat-proof gloves for my next Mozza! I hope I can take advantage of the $10 gift card because it expires beginning of October and right now I don't need anything. I agree, the shipping is outrageous, but the exchange isn't too bad.